Terms & Conditions

1-2-1 Sessions

Booking

All sessions purchased must be used within 6 months of the purchase date. Appointments can be scheduled up until their expiration for appointments taking place anytime in the future.

Grief Tending appointments can be booked up to 24 hours in advance. Astrology readings and divination require at least 72 hours notice. 

Sometimes in person readings are available and these are subject to supplement fee.

Financial Exchange

Financial Exchanges must be completed 72 hours in advance of booking. Any bookings without financial exchange after 72 hours after scheduling will be cancelled without notification. 

Rescheduling 

Up to 48 hours before the appointment - please reschedule by using the link provided in your appointment confirmation email.  

Within 48 hours - I can only reschedule in extenuating circumstances. If you need to reschedule within 48 hours of your appointment please email me.

Cancellations

If you would like to keep your appointment credit to use another time then you must reschedule your appointment at least 24 hours before the appointment. I cannot offer refunds or a rescheduled appointment for cancellations that have not been rescheduled within 24 hours notice. 

I reserve the right to cancel a session at any time. This would usually only be due to illness or unforeseen circumstances, and if you had prepaid, you would receive a full refund or the chance to reschedule.

Packages

When you purchase a package, you don't have to book your sessions all at once but they do need to be booked within 6 months. I recommend you make your bookings in advance as my diary can be subject to availability. If you do not make your appointments within 6 months I am unable to refund you.

Courses

Course bookings (eg. The Astro Protocols) are always non-refundable. 

If you miss sessions during the course for any reason I am unable to offer you a refund or part refund but will do my best to catch you up on anything that you missed.